Shipment tracking – Qarm Communications
Post-order confirmation phase: Once the purchase is completed at Qarm Communications store, the following is sent:
- Text message (SMS): Contains the order number and confirmation of the purchase.
- Electronic invoice: Sent via registered email, including details of products, total amount and payment method.
Shipment preparation stage
After receiving your order, our shipping team carefully prepares the order to ensure its safety and quality.
- Shipment notification: When the order is processed, the shipment tracking number will be sent via text message and email.
- You can use this number to track your order directly with your chosen shipping company .
- Delivery Notice: When the shipping company receives the order, the customer is notified of the shipment status update or delivery location.
Shipping and delivery time
- Within the Kingdom of Saudi Arabia:
- From 1 to 3 working days on average for major cities.
- The duration may be slightly longer in remote or distant areas .
- Outside the Kingdom (International Shipping):
- From 5 to 8 working days depending on the shipping company chosen and the destination.
Procedures in case of delay
If the delivery time exceeds 3 business days within the Kingdom, you can:
- Track the shipment status through your personal account at Qarm Communications Store .
- Contact the customer service team via WhatsApp or email to address the delay immediately.
WhatsApp Support: +966550099371
Email: [email protected]
Delivery and shipping services
- Delivery to the registered address:
- Delivery is made directly to the customer's location (home or workplace).
- Remote areas:
- The order may be delivered via the nearest branch of the shipping company or designated self-collection lockers.
Direct shipment tracking links
You can easily track your shipment through our links to approved shipping companies:
In case of error or delay
If you encounter any problems with the delivery process such as a delay, shipment error, or lost order ,
Our team is ready to serve you and address the problem immediately through official support channels.
Qarm Communications is committed to providing a safe, reliable, and fast shipping experience that meets the expectations of our customers in all regions of the Kingdom.
